All orders will be shipped within 1-3 working days. Shipping speed based on the delivery method chosen.
All local deliveries will be sent out via Poslaju at a flat rate of RM8.50 for Peninsular Malaysia or RM12.00 for Sabah & Sarawak.
International orders are charged by weight and will be delivered via Pos Malaysia Registered Airmail (Flexipack). Transit time varies from countries to countries but estimated delivery is usually between 10-18 working days. Please contact us at email@example.com if you have yet receive your order 30 working days from the date of posting.
If you want to get a more reliable/faster service, you may opt for EMS as shipping method. Please contact us directly if you would like to use this method.
Please take note that overseas deliveries may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you. Customs policies vary widely from country to country, please contact your local Customs officer for further information.
Attention to Canadian and Australian Customers
According to Pos Malaysia,due to problems at Vancouver custom, shipping to Canada will be very slow (it can take few months). If you do not want to wait that long, please consider upgrading to EMS by emailing us your order list/screenshot of your shopping cart so that we can create a separate invoice for you. Or wait until the situation there becomes better.
We apologize for the inconvenience caused.